Heritage Packaging Privacy Policy
Last Modified on: July 25, 2025
Introduction
This policy describes how W. Stuart Smith Inc. DBA Heritage Packaging ("Company" or "We") may collect, use, share, retain, and protect your Personal Information on this website (the "Website"). This privacy policy applies to your Personal Information, which can include any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your house, or your device ("Personal Information").
Please read this policy carefully. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Please click on the following links to go to the corresponding sections of this privacy policy:
Information Our Privacy Policy Covers
This privacy policy applies to Personal Information Company obtains in various contexts, including:
On this Website.
In electronic messages between you and this Website, including through our chatbot feature.
When you interact with our advertising and applications on third-party websites and services.
When you engage with us on social media.
It does not apply to information collected by:
Us offline or through any other means; or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Our Website may have links to websites and/ or applications operated and maintained by third parties. We have no control over the privacy practices of websites or applications we do not own and encourage you to review all third party privacy policies carefully.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website through any of its features, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@heritagepackaging.com.
Information we Collect
The Personal Information that we collect from you depends on how you interact with us and our products and services. We have listed the categories of Personal Information and the specific pieces of Personal Information we have collected within the last twelve (12) months below. Please see "How We Collect Your Personal Information", "How We Use Your Personal Information", and "How We Share Your Personal Information" for more detailed information.
We will not sell the Personal Information we collect. However, we share it with third parties for cross-context behavioral advertising.
Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Personal Identifiers, such as first and last name, postal address, email address, online identifier, Internet Protocol address, date of birth, phone number, or other similar identifiers.
Employment Information, such as your resume, education, and job history.
Internet or Network Activity Information, such as browsing history, search history, and information on your interaction with the Website or advertisements.
Inferences that are drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences, characteristics, or behavior.
How we Collect Your Information
We collect Personal Information about you from various sources, including:
Directly from you, such as.
Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting quotations for products, signing up for our newsletter, or requesting further services. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including email addresses and online chat conversations), if you contact us.
Your search queries on the Website.
When you sign up to receive emails.
When you apply for a job.
Automatically, when you navigate through the Website, open or click on emails we send you or interact with our advertisements, such as.
usage details, IP addresses, and information collected through cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see "Information We Collect Through Automatic Data Collection Technologies" below.
From social media platforms/ networks. If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including LinkedIn, Facebook, and YouTube) in connection with our Website, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
Other Sources. We may obtain Personal Information about you from data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.
From third parties, for example, our business partners.
Automatic Data Collection Technologies
As you navigate through and interact with our Website, we and our third party partners (such as advertising and analytics providers) use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Personal Information
We may use or disclose the Personal Information we collect for one or more of the following purposes:
Providing Our Website. We use Personal Information to provide our Website and its content to you, including to provide, personalize, support and develop our Website. We may use Personal Information to allow you to participate in the interactive features of our Website, to notify you about changes to our Website and any products or services we offer through it.
Providing Products and Services. We use Personal Information to fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry.
Communicating with You. We use Personal Information to provide you with support and to respond to your inquiries, including to investigate and address your concerns, follow up on your issues and feedback, monitor and improve our responses, and to provide customer service.
Marketing and Promotional Purposes. We use Personal Information for marketing and promotional services, such as to send marketing, advertising and promotional communications by email (such as product launches); to show you advertisements for our products and services tailored to your interests on social media and other websites; to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email (with your consent, where required by law).
Analytics and Personalization. For testing, research, analysis, and product development, including to develop and improve our Website, products, and services
Security and Fraud Prevention. We use Personal Information to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business. We may also use such information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Heritage Packaging, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Law Enforcement. We use Personal Information to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. We also use such information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
Business Transfers. We may share Personal Information with another company to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our consumers is among the assets transferred.
Business Functions. We use Personal Information to enforce or apply our terms of sale and other agreements, including for billing and collection purposes, as well as to maintain records related to business process management, loss and fraud prevention, to maintain the functionality of our website and Apps.
Job Applicant Information. We use job applicant information to make decisions about recruitment and employment.
Other. We may ask if you would like us to share your Personal Information with other third parties who are not described in this privacy policy or as permitted by applicable law.
We may also use your information to contact you about products that may be of interest to you.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
How We Sell or Share Your Personal Information
We do not sell Personal Information.
In addition to the specific situations already mentioned in this privacy policy, we disclose Personal Information in the following circumstances:
Service Providers. We share certain Personal Information with third parties that perform services to support our core business functions and internal operations including: fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, administering our ratings & reviews, supporting beacons, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.
Social Media Networks and Platforms. Some of our websites have features such as, plugins, widgets, or and other tools made available by third parties that may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” a product and may post that information on Facebook. Their use of your information is not governed by this privacy policy.
Third Parties. We may share your Personal Information with third parties that provide targeted advertising services for us. For example, Meta and Google.
Legal Process. We may disclose Personal Information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
Business Transfers. We may share Personal Information with another company that buys some, or all, of the assets or stock of Heritage Packaging, and that company may use and disclose Personal Information for purposes similar to what is described in this policy. We may also share Personal Information with prospective purchasers to evaluate the proposed transaction
Other Instances. We may ask if you would like us to share your information with other third parties who are not described elsewhere in this privacy policy.
How we Protect your Personal Information
We have implemented safeguards designed to protect your Personal Information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request at info@heritagepackaging.com.
Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt-out by unsubscribing to our newsletter or by sending us an email stating your request at info@heritagepackaging.com. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising.
In the United States, visit this site: Ad Choices. You can also generally opt-out of receiving interest-based ads from third party advertisers who are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website. When you opt-out using these methods, a cookie will be placed on your device indicating that you have opted-out of interest-based advertising. If you delete your cookies, you will need to opt-out again. These websites also provide detailed information about interest-based advertising and tips for managing your online privacy.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the NAI on the NAI's website.
Accessing and Correcting Your Information
You may send us an email at info@heritagepackaging.com to request access to, correct or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Changes to our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
Communicating With Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
625 Fishers Run, Victor, NY 14564
Email us at: info@heritagepackaging.com
Call us at: (585) 742-3310